- Payment and Shipping
Payment and Shipping
We cover USA and Canada
Our shipments are sent via USPS, UPS, or DHL
Generally speaking, our products are ready for shipping within 2 business days and will be delivered within 7-11 days after shipping. For expedited shipping, it takes 3 to 5 days nationwide USA and CANADA upon your request. Shipping costs will be calculated at the shopping cart based on the shipping weight.
For the products at the "Ship Right Now" category, we deliver to you within 2-5 days right after you purchase one without charging any additional shipping costs.
We use PAYPAL system. We will charge to your account ONLY AFTER shipping.
We also accept major credit cards. For larger orders we accept and may require wire transfer. Some larger orders may also require identification. If your order requires identification in the form of picture ID, we will contact you following your order. We also accept gift cards of major credit cards.
Orders paid using credit/debit must be shipped to the billing address on the account. We do not accept orders shipping to alternate addresses/countries using credit/debit as payment. Orders paying via wire transfer can ship anywhere, no restrictions on alternate addresses.
CLAIMS FOR LOSS OF PARCEL:
To file a claim for loss or damage of your parcel email us all information including order number within 15 days of order date. Claims will not be accepted after 15 days from order date. We process claims for loss/damage with UPS and USPS after 30 days from date of shipment. Please note that ALL claims for loss/damage of parcel/products will have a minimum 30-day wait period before we can process your claim. We may require additional information from you to accept your claim including photographic evidence of damage in shipping.