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Return Policy


Return Policy

A full refund on new and unopened products within 6 months of  purchase.  

- A full refund on originally defective or damaged products during shipping within 14 days of purchase

- A partial refund on opened or used products by a customer within 6 month of purchase.  


- Simply email us at order@kbeautyhive.com with your order number and what item you want to return, we will give you the guideline for the shipping option.  Then, we will get you a full or partial refund  as soon as we receive the product back.  


We can ship a new item for an exchange of damaged or defective item but We do not exchange a returned item with another item in stock. 


For  defective or damaged products : If it is determined that you have received a defective item or damaged item during shipping, we will give shipping label or charge the shipping costs back to you with refund amount.   No shipping will be charged upon reshipment of exchanged item.